Store Manager

DB Charles Recruitment are working with a top retail brand with an established namesake that are looking to hire a permanent Store Manager to join the business at the store site in Winchester.

The role is a permanent position and requires the hired individual to ensure the effective smooth running of the store, driving team performance and store turnover but always ensuring exceptional levels of customer service are adhered to.

Day to day duties and aspects of the role will include:

• Effective and smooth running of the branch providing a level of customer service that exceeds expectations.
• Ensuring the team are performing to the best of their ability, working towards sales targets and aiding them in their knowledge of the collections and brands on display
• Upholding fantastic store visual standards
• Building and maintaining relationships with customers
• Maximising sales opportunities
• Recruit, retain and develop staff to enhance the values of the brand and contribute to the long term success of the business
• Be confident to make accurate daily commercial decisions
• Work towards and drive the team to hit all KPI’s & targets
• Daily walkthroughs to identify opportunities to increase sales
• Ensure the team are deployed effectively
• Be aware of upselling and cross selling opportunities
• Drive & motivate the team to increase performance
• Promoting training and development
• Driving productivity

DB Charles have spoken at length with the client on the various skill sets and backgrounds they seek in order to hire, including a number of the below:

• A strong retail background in store management
• A retail background working within a luxury or premium environment
• A consultative retail background
• Experienced in 1-2-1 retail selling
• Experienced in managing KPIs and budgets to effectively run and improve store performance
• Track record of driving sales and performance
• A demonstrable background in managing a team
• Someone sales driven however with the ability to combine this with outstanding service level skills
• An understanding of the moment and emotion that goes with customers buying high end luxury goods.
• Empathetic
• KPI & target driven
• Ability to deliver training and development
• Consistent
• Excels in handling management situations

The client can offer a salary dependent on experience of between £50,000 to £60,000 per annum with additional benefits and aspects to note such as:

• x6 weeks holiday allowance
• Monthly & annual commission potential
• Training & development
• Many others

If interested we would love you to apply and begin speaking with us further about the role.